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ABOUT OFFSHORE
What is OFFSHORE?
OFFSHORE is a luxury lifestyle brand dedicated to the art of handcrafted wooden beach rackets — timeless pieces that embody elegance, leisure, and craftsmanship.
Where are the rackets made?
Each racket is meticulously handcrafted in Egypt, using only the finest wood, selected for its quality, durability, and beauty.
What makes OFFSHORE rackets different from others?
Every piece is created in limited numbers, combining design, artistry, and performance. They are more than rackets — they are collectibles, designed to elevate your beach experience.
Are the rackets suitable for play or only for display?
Both. Built to perform on the beach, yet designed with such refinement that they are equally at home as decorative pieces.
Do you offer limited editions or collaborations?
Yes. We release seasonal limited editions and collaborate with artists, ensuring select pieces remain truly one-of-a-kind.
How do I care for my racket?
An authenticity and care card accompanies every purchase. With simple care — keeping it dry, avoiding rough surfaces, and storing it in its OFFSHORE pouch — your racket will remain in good shape.
Where can I buy OFFSHORE rackets?
Exclusively through our official website.
DELIVERY & SHIPPING
Do you ship internationally?
Yes. We deliver worldwide with trusted premium couriers, ensuring your racket arrives with the same care it was crafted.
How long will delivery take?
Domestic deliveries typically arrive within 3–7 business days. International orders take approximately 7–12 business days, depending on your location.
How do i track my order?
Orders on your order status will be sent to you by email. The carrier tracking link is sent once your order is shipped out.
We recommend you to register and account at OFFSHORE-EG.COM so you can track your online order and access your purchase history.
Is the packaging secure?
Every racket is presented in its signature OFFSHORE pouch and packaged with utmost care, ensuring it arrives in flawless condition.
Do you offer express delivery?
Yes. For clients who prefer a faster service, express delivery is available at checkout.
Are duties and taxes included?
Duties and taxes are determined by the destination country and may apply upon delivery. Our team is available to guide you should you need assistance.
What if my order is delayed or lost?
Your peace of mind is our priority. Should an issue arise, our dedicated client care team will resolve it swiftly and with discretion.
PAYMENT METHOD
We currently only accept online payment methods through our website.
Can I use multiple payment methods?
At this time, we accept only one form of payment per order.
When will I be charged for my order?
Cards and other payment methods are not debited until an order has been accepted and shipped.
However, your credit card or payment method may indicate a reserve amount as soon as the order is placed.
Payment Security
All transactions on OFFSHORE are secure. To protect all personal and payment data, OFFSHORE uses a Secure Socket Layer (SSL) encryption system. SSL is denoted by a lock icon in your browser's address bar and “https” (“s” for secure) in the site URL. With SSL, all data exchanged between you and OFFSHORE is encoded, making it unreadable to third parties.
OFFSHORE allows you to save your payment information. However, OFFSHORE does not retain any credit card information. You will need to re-enter your CVV code at every purchase.
ACCOUNT DETAILS
Why create an account on OFFSHORE-EG.COM?
With an OFFSHORE-EG.COM account, you can:
- Track your online orders
- Access your purchase history and e-receipts
- Manage your personal information
- Save items you like to a shareable wishlist, accessible on any device
How do I modify or delete my account?
You can update and modify your account information by logging into “Sign In / Register” in your account.
To delete your OFFSHORE account, please contact our Client Service team.
What if I forgot my password?
If you have forgotten your password, click on “Forgot Password?” under the “Sign In / Register” option. Enter the email address you registered with, and a reset link will be sent to your email.
CONTACT DETAILS
How to contact OFFSHORE?
Directly through our contact form or Live chat at the bottom of the page, or through Whatsapp on : +20 101 292 2936
Still need help ? Cant find what you are looking for ? Contact us through live chat, or our contact form