REFUND & RETURN POLICY
At OFFSHORE, every piece is crafted with precision and care, reflecting our commitment to timeless quality. Each order is thoroughly inspected before it is delivered to you.
If, however, you are not fully satisfied with your purchase, we offer a 3-day refund policy from the date of delivery. To qualify, items must be returned in their original, unused condition and packaging.
In the rare case of a manufacturing defect, we will be pleased to provide either a refund or an exchange for the same or equivalent item.
To request a refund or exchange, please contact our Client Service team within 3 days of receiving your order, providing your order number and clear images of the item. Our team will guide you through the process with the utmost care and discretion.